Tina takes the lead in water licensing support

Tina Taraborrelli has managed our Water Licensing Business Support Unit since it was established in 2015. The unit started as a call centre to help water licence applicants and project developers to use our e-business system, Water Online.

Today, the unit continues to manage applications to Water Online, but also handles queries from clients about water licence processes and advises on multiple applications handled together through our ‘one-stop-shop’ webpage, resolving applications more quickly. In addition to managing water licensing fees for the mining and public water supply sectors, the unit plays a role in validating new applications and doing quick assessments of low-risk, low-volume licences, sending the more complex applications on for fuller assessment. This fast-track approach is an excellent example of supporting our clients — reducing time, money and effort.

Tina is a communicator who can speak to the diverse range of water licence holders who require assistance – from small vegie growers through to major consulting companies working for BHP or Rio Tinto. She has 16 years’ experience in licence assessment coupled with an extensive understanding of our legislative responsibilities and our water licensing support systems.

Tina’s drive to collaborate and to try new ways of working have been integral to the success of the unit. She and her team of six aim to find the answers to client problems or get back to them with information and advice that will make their understanding and application easier.

Outside of work, Tina is member of the Army Reserves and volunteers to assist homeless people and kids in need. Tina is a great example of where personal values and our department’s values align.

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